In the spirit of disrupting the status quo, AYOH is calling out the ‘moonwalking bear’ in the office automation industry. Let us direct your focus to what is really happening in those SLAs.
It’s easy to miss something you’re not looking for.
What is the ‘moonwalking bear’ in your business; those hidden costs you don’t know to look for?
Milk, sugar, paper, electricity?
You need to look a little deeper. You need to not only read the fine print of your office automation SLA, but know what it means.
In the spirit of disrupting the status quo, AYOH is calling out the ‘moonwalking bear’ in the office automation industry. Let us direct your focus to what is really happening in those SLAs.
- Cost Per Copy is King, right? Last time we checked, monarchies weren’t working so well for us. When it comes to office automation, you don’t need a King telling you what to do, you need a General directing your troops. The key difference is strategy. Don’t be distracted by cost per copy wars. Look at the TOTAL cost of ownership, and how sound strategy can address the 90% of print costs that are not even about printing (link to infographic). While you have your calculator out, look at your minimum billing. You might find you’re actually paying up to double of what you thought you’d be, rendering the lower cost per copy invalid anyway.
- Hiding in plain sight It’s easy to miss something you’re not looking for - like hidden escalations. While you’re distracted by cost per copy, you may not know to look for a sneaky 15% annual escalation that was included in the contract but not pointed out. Unfortunately the office automation industry is known for less than savoury practices, and hidden escalations are one of them.
- Wait, weren’t we going paperless? Cost per copy wars have a way of distracting us from the ‘moonwalking gorilla’ in the room: traditionally paper-based business processes are transitioning into digital. At the moment, a hybrid approach is best for a smooth transition, which brings us back to strategy. Ask yourself, is your current office automation provider haggling over cost per copy, or consulting with you to digitise paper-based processes, cutting time and cost, and automating repetitive tasks?
OK, so what now?
We come into your existing environment, assess what’s happening, what you need, and where you want to go with your business, then sit down with you to strategise the best solution for you. We take into account your existing business processes and consult with you over what can be digitised and automated, and where printing is still vital. Then we get to work implementing the strategy, with an SLA that takes everything into account, without hiding anything in plain sight.
Contact Mike or Ross today to see what we’re talking about. You never know, it might be that ‘moonwalking bear’ who's getting into your milk and sugar supplies.
